NANA HOUSE โ House Rules & Guest Guidelines
NANA HOUSE โ House Rules & Guest Guidelines
๐ Check-in: from 15:00 ยท ๐ช Check-out: by 11:00 ยท ๐ Self check-in/out available
1. Using the Property
๐ No shoes indoors Please remove shoes at the entrance. Shoes are only permitted on the balcony.
๐ Lock up when sleeping or going out Always lock the door while inside, and whenever you leave.
๐ญ Strictly no smoking โ anywhere Smoking is prohibited indoors, on balconies, and directly outside the entrance. โ ๏ธ Penalty if violated: ยฅ50,000
๐ฅ Registered guests only Only guests listed in the booking may stay. The number of guests must match the reservation exactly. โ ๏ธ Undeclared extra guests: ยฅ5,000 per person
๐ณ Kitchen use โ provided utensils only Cooking is welcome. Please use only the kitchen utensils provided. Open flames (candles, etc.) are not permitted.
๐ No hanging laundry on curtains, lamps, or the AC unit
๐ Quiet hours: 9:00 PM โ 7:00 AM Please keep noise to a minimum out of respect for our neighbors.
๐พ Pets โ contact us first Pets are permitted under certain conditions. Please message us before your stay to confirm.
๐บ Turn off appliances when going out Please switch off the AC, TV, and lights before leaving. Lock all doors and windows.
๐๏ธ Towels are not replaced during your stay Bath towels are provided at check-in. If they get dirty, please wash them yourself.
๐ฝ Toilet etiquette Please sit when using the toilet. Only flush toilet paper โ nothing else. Always flush after use.
๐๏ธ Do not rearrange furniture or fixtures Please do not move or alter any furniture, appliances, or fixtures without permission.
๐งน Garbage separation Please separate trash into: burnable, non-burnable, and recyclables (cans/bottles/PET bottles). Place in the kitchen bins on the 1st floor. For bulky items (suitcases, strollers), please take them with you โ disposal fees apply if left behind.
2. Penalty Fees
Violation | Fee |
|---|---|
๐ญ Smoking inside the property | ยฅ50,000 |
๐ถ Loss of Wi-Fi router | ยฅ100,000 |
๐๏ธ Damage to furniture / appliances | Cost of replacement |
๐คข Soiling of bedding due to vomiting | ยฅ50,000 (flat fee) |
๐ฅ Undeclared extra guests | ยฅ5,000 per person |
3. Prohibited Items
- ๐ถ Unapproved pets or animals
- ๐ฅ Flammable or explosive materials
- ๐คข Items with strong odors
- ๐ Items prohibited by law
4. Prohibited Activities
- Smoking anywhere on or around the property
- Commercial photography or videography without permission
- Sales, advertising, or solicitation without permission
- Gambling or behavior that disturbs neighbors
- Loud noise, shouting, or disruptive conduct in or around the property
5. Important Notes
- ๐บ๏ธ Please check the evacuation route map posted inside and locate emergency exits when you arrive.
- ๐ The property is for accommodation only โ no business use without prior approval.
- ๐ถ Minors must have guardian consent to stay overnight.
- โ๏ธ Long-term stays do not create any legal rights of residence.
- NANA HOUSE reserves the right to terminate a stay immediately in cases of serious rule violations.
๐ Thank you for helping us keep NANA HOUSE a wonderful home for everyone. Questions? Reach us via WhatsApp, Zalo, LINE, or Facebook Messenger.