Frequently Asked Questions (FAQ)

Q1: Where are your properties located?
Our homes are situated in Nerima and Ekoda, both vibrant residential areas in Tokyo.The Nerima property is a 14-minute walk from Nerima Station, while the Ekoda property is an 8-minute walk from Ekoda Station.

Q2: How far is the nearest train station?

• Nerima Property:Approximately 14 minutes by walk to Nerima Station.

• Ekoda Property:About 8 minutes on foot to Ekoda Station.

Q3: Are the properties easily accessible from major attractions?
Yes! Both locations offer convenient access to popular destinations:

• Shinjuku & Ikebukuro:Accessible via direct bus routes from both properties.

• Disney Resort:Approximately 1 hour by train and bus.

• Harry Potter Studio Tour:Easily reachable by public transportation.

Q4: What amenities are available at the properties?
Both homes are fully equipped with:

• High-speed Wi-Fi

• Fully stocked kitchens

• Air conditioning and heating

• Washing machines

• Comfortable bedding and toiletries

• Spacious living areas
  

Q5: What is the maximum occupancy?
Each property accommodates up to 7 guests comfortably.

Q6: Is there parking available?
Public parking is available nearby.Please note that parking fees may apply.

Q7: Are the properties family-friendly?
Absolutely!Both homes are suitable for families, with amenities like cribs and baby car available upon request.

Q8: Are pets allowed?
Pets are not permitted in our properties to ensure a comfortable environment for all guests.

Q9: How do I check in?
Self-check-in is available with a secure lockbox system.Detailed instructions will be provided upon booking confirmation.

Q10: Is smoking allowed?
Our properties are non-smoking.Designated smoking areas are available nearby.

Q11: What dining options are nearby?
Both locations offer a variety of dining options within walking distance:

• Gyu-Shige (Yakiniku BBQ):Known for premium meats at great value.

• Shabu-Yo (Shabu-Shabu):All-you-can-eat hot pot experience.

• Local eateries:Numerous restaurants offering Japanese and international cuisines.

Q12: How can I contact you during my stay?
For your convenience, you can reach us through various channels:

• Airbnb App:For booking-related inquiries and support.

• Booking.com App:If you booked through Booking.com, please use their messaging system.

After confirming your booking, we'll share our contact details via:

• Facebook Messenger

• WeChat

• LINE

• WhatsApp

  Feel free to reach out through any of these platforms for assistance during your stay.