Frequently Asked Questions

Check-In & Check-Out Guide Welcome to Nana House! Here is everything you need to know about arriving and leaving smoothly.

Emergency Contact Information

Garbage Separation Guide (Tokyo)

All Nana House properties are equipped with a fully functional kitchen. Here is what you need to know to cook comfortably during your stay.

ハウスルール / House Rules（騒音防止のお願い）

Below is the washing machine guide for each apartment. Please make sure to carefully check the name of the apartment you are staying in.

How to Use the TOTO Toilet

How to use the Air conditioner

Frequently Asked Questions (FAQ)